Re: WARNING: Beware of ABAC!

["mikitta" <mikitta@iglide.net>]

Hey, Eric, I just moved my four sites to a new server too, as I felt that
Hypermart was not giving me good service for my money.  Give
http://hosting.hsolutions.net a try.  VERY good customer service so far and
flexible packages.  25 megs is $10 per month and $5 per month for each
additional 25 megs.  Very reliable and fast ftp too.  I just got ringlink
set up and it works great there.  Also, they have their cgi-bin directories
protected from the server so there is no accessing it from the web without
proper authorization protocol.
Give em a try and see how you like them.  Brendan - the admin - is very
personable and responsive :)
God Bless,
mik
----- Original Message -----
From: Erik Manning <expeditions@abetterview.net>
To: DTCC Mailing List <desktop-themes@eGroups.com>; Desktop Theme Creators
Mailing List <desktopthemecreators@eGroups.com>; TheRanting
<TheRanting@eGroups.com>; Stationerycreators
<stationerycreators@eGroups.com>; RingLink List <ringlinklist@gunnar.cc>;
Ring Manager Mailing LIst <ringmgr@eGroups.com>
Cc: ABAC Support <support@aplus.net>; <support@abac.com>;
<support@websolo.com>; Support Manager (Josh) <josh@aplus.net>;
<webmaster@abac.com>; <webmaster@aplus.net>; <webmaster@websolo.com>;
<erics@abac.com>; <ethan@abac.com>; <vldiaz@abac.com>;
<mikemcnally@aplus.net>; Vipergirl <webmaster@themesunlimited.com>;
<courtney@abac.com>
Sent: Thursday, December 14, 2000 10:26 PM
Subject: [ringlinklist] WARNING: Beware of ABAC!
>
> First, I apologize for the foul language, but in this case, I feel it is
> justified.
>
> As of this moment, I am officially boycotting all things related to
Websolo
> (www.websolo.com), ABAC (www.abac.com), and their parent company, A+Net
> (www.aplus.net)!
>
> To anyone that I've referred to the service, I sincerely apologize.
Perhaps you
> have had better experiences with them than I, but they have gone TOO FAR!
>
> We started off with them over a year ago, using them primarily as storage
space
> for our themes.  Then, we purchased two domains from them,
www.abetterview.net
> and www.anewperspective.net.  We continually received bad service and
support
> from them in regard to our www.abetterview.net account, and eventually
dished
> out the money to move that domain to a different server.  Now, anytime we
email
> anyone using ABAC as their mail server (namely Kristy, Missy, and
SyberGypsy),
> the mail bounces.  When we asked them about this, they refused to help us
> because we were no longer customers under that domain.
>
> But, as the www.anewperspective.net account sat around not being used
much, we
> left it where it was...until I began running the webrings.  Both webring
> homepages were located on that domain, and eventually the program that ran
the
> rings, as well.  Well, needless to say, ABAC began to screw up the account
more
> and more, and lately, when some of the webring's vital files were
destroyed, I
> contacted them for support.  They, after ignoring my emails for a week,
> responded with the worst customer service email I've ever received.  I had
> decided that I would move the domain to another server as soon as I could
afford
> it.
>
> Until tonight..........
>
> They have deleted everything on my domain, and have locked me out of
accessing
> it, including FTP.
> Try any of these links, and tell me what kind of message you receive:
>
> http://www.anewperspective.net/dtccwebring/
> http://www.anewperspective.net/themering/
> http://www.anewperspective.net/webring/admin.cgi
>
> Everything has been blocked.
> They've already charged my credit card for this month, so lack of payment
cannot
> be used as an excuse.
> Everything was fine until I contacted their technical support.  I even
just got
> off the phone with their 24-hour technical support, and the representative
could
> not tell what was wrong.  As far as he could tell, the account was fine.
All he
> could do was start a ticket to have the admin guys look it tomorrow.
>
> I'm fed up with their unprofessional and insincere service (or lack
thereof).
> Come January, when I can afford to do so, I will be leaving ABAC for good,
and I
> would highly recommend doing the same to everyone else who uses their
service.
> While things may be OK for you now, one of these days things will get
worse.  It
> is inevitable with this company.
>
> Unfortunate ABAC customer,
> Erik Manning, co-moderator and ringmaster:  expeditions@abetterview.net
> A Better View:  http://www.abetterview.net/
> The DTCC Webring:  http://www.anewperspective.net/dtccwebring/
> The Desktop Theme Creators and Collectors List:
http://dtcclist.tripod.com/
> Desktop Themes Webring:
http://www.anewperspective.net/themering/index.shtml